4 Fractional AI Employees From Prediction to Recovery
Axcello gives you 4 fractional AI employees — a Data Analyst, CSM, Coach Assistant, and Head of Retention — that predict churn, automate outreach, and recover revenue 24/7. For less than the cost of one hire.
Connects to your existing tools in under 5 minutes
agentic infrastructure
Your CRM. Our AI agents. Connected.
Axcello plugs into your business software and deploys an autonomous agent team that monitors, predicts, and acts — 24/7.
Axcello Agentic Engine Running Orchestrator
Orchestrates all agents, prioritizes tasks
Retention Agent
Personalized outreach via SMS & email in your brand voice
Analytics Agent
Churn scoring, engagement trends, revenue risk analysis
Engagement Assistant
Engagement campaigns, content delivery, and automated follow-ups
your ai team
Four AI Agents. One Mission: Keep Your Customers.
Each agent handles a specific part of your retention strategy — working together, 24/7, so nothing falls through the cracks.
Orchestrator
Command Center
The command center that coordinates all retention efforts. Monitors every customer signal, prioritizes at-risk accounts, and orchestrates automated interventions across your entire customer base.
Retention Agent
Customer Success Automation
Your always-on retention specialist. Crafts personalized messages, sends timely check-ins, and follows up with at-risk customers before they churn — all using your brand voice.
Analytics Agent
Intelligence & Insights
Turns your data into action. Analyzes behavior patterns, scores every customer churn risk, and surfaces the insights that matter most for retention.
Engagement Assistant
Content & Communication
Automates your engagement workflows. Creates targeted campaigns, schedules outreach, and ensures no at-risk customer falls through the cracks.
always working
Watch your AI team in action
A live simulation of Axcello running your business — detecting risk, sending outreach, and saving revenue around the clock.
Axcello Dashboard 0
Customers today
$0
Revenue saved
0
At-risk found
0
Messages sent
what axcello does
Everything you need to keep customers longer
Churn prediction
AI analyzes engagement patterns, payment history, and usage to score every customer's churn risk before they leave.
Automated outreach
Personalized messages sent in your brand voice at the exact right moment — no manual work required.
Customer intelligence
Full profiles with health scores, lifetime value, engagement trends, and risk factors for every customer.
Early warning system
Get alerted when customers show churn patterns — declining engagement, payment delays, low activity.
Retention analytics
Track churn rate, saved customers, revenue impact, and ROI in a single dashboard built for your business.
AI business chat
Ask questions about your business in plain English. Get instant answers backed by your actual data.
meet your ai retention team
Like hiring a data analyst and CSM — but it's AI
Axcello runs three AI agents behind the scenes: a Data Analyst that scores every customer's churn risk, a CSM that writes and sends personalized retention messages, and a Chatbot that answers your business questions in plain English — all using your real customers data.
Ask Axcello anything
About your business data
"Which customers are most likely to churn this month?"
"What's our retention rate compared to last quarter?"
"Show me customers who've gone quiet"
Jordan Taylor
Customer since Jan 2025
Risk signals
Positive signals
Send a personalized check-in. Jordan was engaged early on — the drop-off is sudden. A "we miss you" message with a value reminder could bring them back.
customers intelligence
Know every customer's risk before they leave
Axcello builds a complete profile for every customer — tracking engagement patterns, activity trends, payment behavior, and interaction history. When someone starts slipping, you know about it weeks before the cancellation call.
0–100
Health scoring
Every customer gets a health score updated daily based on behavior.
14 days
Trend detection
AI spots declining patterns weeks before cancellation — avg 14 days early.
early warning system
Catch the signals before it's too late
Customers don't leave overnight. There's always a pattern — declining engagement, low activity, payment issues. Axcello spots these warning signs and flags them so you can act, not react.
Engagement drop-off
"Sarah went from highly active to once in 3 weeks. Her health score dropped from 85 to 34."
Payment delays
"Mike's payment failed twice this month. Combined with declining activity — cancellation likely within 30 days."
Re-engaged customer
"After Axcello sent a personalized check-in, Lisa came back 3x this week. Health score back to 72."
Activity decline
"David stopped using core features. Activity level down 50% in 2 weeks."
Consistent engagement
"Emma engages regularly, uses key features, health score 94. Strong retention candidate."
Ghost pattern
"No activity in 21 days. Last 3 customers with this pattern cancelled within 2 weeks."
See how much you could save
Use our ROI calculator to see your estimated monthly savings with AI-powered retention.
Calculate Your Savings →proven results
Results you can measure
Axcello doesn't just predict churn — it stops it. Our AI-powered retention system delivers measurable results from day one. Less churn, more revenue, zero manual effort.
50K+
Members protected
120K+
Messages sent
50+
Gyms served
8x
Avg ROI
Key metrics
Per gym average40%
Churn reduced
$12K
Revenue saved
15+/wk
Hours saved
100%
Members scored
24/7
Auto outreach
35%
Recovery rate
security & compliance
Your members' data is safe with us
We take gym member data seriously. Built on SOC 2 compliant infrastructure, encrypted at rest and in transit, with full audit trails. Your gym owns your data — always.
Encrypted & secure
All member data encrypted at rest and in transit. Built on SOC 2 compliant software.
CAN-SPAM & TCPA
All automated outreach complies with messaging regulations. Built-in frequency limits.
You own your data
Export or delete everything anytime. Your member data stays yours.
how it works
Three steps to lower churn
5 min
Connect your gym data
Upload a CSV or connect via API in under 5 minutes. PushPress, Mindbody, Zen Planner — we work with them all.
< 4 hrs
AI analyzes every member
Within hours, every member gets a health score. Axcello identifies at-risk members, calculates lifetime value, and builds churn predictions.
35%
Automated retention kicks in
Personalized SMS and emails go out automatically — in your voice, on your schedule. You watch the dashboard while AI does the heavy lifting.
ready to stop the churn?
Keep the members you've worked so hard to get.
Join the gyms using AI to predict and prevent member churn. Set up in minutes, see results in weeks.
Free 90-day pilot. No credit card required.
Simple Pricing
Pick your tier. Start your 90-day free pilot.
Every plan includes all 4 AI agents. No hidden fees. Cancel anytime.
Starter
Up to 300 members
$424/mo billed annually
Minimum 5x ROI
- ✔All 4 AI agents
- ✔Churn prediction & scoring
- ✔Automated email & SMS outreach
- ✔Real-time member monitoring
- ✔Retention dashboard
Growth
301–800 members
$764/mo billed annually
Minimum 7x ROI
- ✔Everything in Starter
- ✔Advanced retention analytics
- ✔Multi-channel outreach (email + SMS)
- ✔Coach Assistant AI agent
- ✔Priority support
Pro
801–2,000 members
$1,274/mo billed annually
Minimum 10x ROI
- ✔Everything in Growth
- ✔Dedicated CSM
- ✔Custom AI training on your data
- ✔API access & integrations
- ✔Multi-location support
Enterprise (2,000+ members)? Custom pricing with dedicated support, SLAs, and multi-location management. Talk to us.
Every plan starts with a free 90-day pilot
See your actual churn reduction before you pay a penny. No credit card required. No commitment. If we don't deliver results, you don't pay.